Learning and Instructional Design
I blend Adult Learning Principles, neuroscience, and UX research to design engaging and high-impact experiences that accelerate time-to-competency.
As a lifelong learner, I recognize that effective education is more than simple information transfer or video consumption. My approach is rooted in neuroscience (the Multistore Model of Memory, ensuring that instructional strategies align with how the brain actually processes and retains information. I advocate for rigorous Training Needs Analysis (TNA) and data-driven decision-making to tailor subjects to specific audiences and knowledge types. By integrating evidence-based techniques like spaced repetition and active recall (derived from the Ebbinghaus Forgetting Curve) I design learning experiences that maximize long-term retention. Furthermore, I believe a continuous feedback loop is essential to keep content agile and precisely aligned with evolving learner needs.
L&D and Program Management
As a strategic learning advisor, I translate business goals into revenue-driving learning initiatives organized in programs and portfolios.
Learning & Development is essential for the continuous upskilling of employees. Success within a business environment is an amalgamation of learning culture, a commitment to continuous growth, and timely, efficient management. I specialize in converting complex learning requirements within global organizations into the successful implementation of LMS/LXP ecosystems that provide high ROI and clear professional growth paths. This includes data-driven portfolio management, stakeholder engagement, and the end-to-end orchestration of scalable programs that align organizational goals with measurable performance outcomes.
UX Research
I use mixed-method research to transform user insights into data-driven business strategy and growth.
It is widely known that research is the foundation for any future revenue-driving changes; data drives processes, suggests improvements, and foresees market trends. By conducting thorough usability testing, interviews, and heuristic evaluations, I bridge the gap between user needs and technical requirements. My research provides the 'why' behind the metrics, leading to more human-centric digital products that align user satisfaction with business growth. I specialize in establishing centralized research repositories that democratize insights across global departments, fostering a culture of evidence-based design. By integrating these findings into Agile workflows, I ensure that technical development remains lean, purposeful, and focused on high-impact user outcomes.